Benchmark Builders

2785 N Ankeny Blvd. Ste. 22
Ankeny, IA 50023

Phone: (515) 963-8335


We are committed to the protection of the privacy of those using our website and services. By using our website, or providing us with personal information, you are accepting the practices described in this Privacy Policy. If you do not agree with any term in this Privacy Policy, do not provide us your personal information or use our website.

This Privacy Policy describes our collection, use, disclosure, and protection of personal information collected or provided through our website and how we use personal information collected. “Personal information” is information that identifies an individual and is associated with a specific person. Personal information does not include information that is anonymous, aggregated, or is no longer identifiable to a specific person.


We may collect the following types of personal information about you through the website and via our registration cards in the sales offices, including but not limited to:

  • If you use our website to request information, use live chat, request services, or contact us, you may be asked for basic registration information, such as your name, address, telephone number, email address, user name, password, and other registration information.
  • You may also be asked to provide identification information to confirm your identity, including your first and last name.
  • We may collect information about your interaction with our website such as computer browser type, pages visited, average time spent on our website, IP address, unique identifier of the device, operating system version, and app version.
  • We may request or receive other personal information such as feedback, questions, comments, suggestions, or ideas to provide you with other benefits or to improve upon our products and services. In such instances, you will be given the opportunity to provide or decline that information.


We use customer personal information to:

  • respond to customer inquiries about our products and services;
  • provide customers with the information regarding products and services that are offered by us, requested from us, or that relate to our website;
  • send you electronic and other messages about a property in one of our communities or an offering from one of our affiliated companies;
  • carry out our obligations arising from any contracts entered into between our customers and us;
  • analyze website usage and improve our products and services provided through our website;
  • improve our website design and functionality;
  • deliver to customers any notices or alerts and communications relevant to customers regarding their use of our products and services;
  • perform market research, project planning, product development, troubleshooting problems, analysis of user behavior, marketing, and promotions;
  • for targeted marketing by us and by businesses affiliated with us to make advertising more relevant;
  • provide you newsletters, articles, product or service announcements, event invitations, program and promotional information and offers, and other information, which may be provided to you by us or by other companies;
  • enforce our legal rights and comply with law;
  • detect and protect against errors, fraud, or other criminal activity;

We may provide personal information to our business partners and affiliates, third party vendors, and service providers for processing of personal information on behalf of us. We also may partner with third party vendors to source or provide certain targeted offerings and other ads and discount offerings to you. We may use data to show you these ads, but we do not sell personal information like your name, email address, and payment information.

If you do not “opt out” of receiving promotional materials, we may release any personal registration information regarding you to businesses affiliated and controlled by us who provide goods or services that we believe may be of interest to you. If you decide that you would like to discontinue receiving promotional information from us and businesses affiliated with us, please contact us or elect to “opt out” of receiving those promotional materials.

We reserve the right, in our sole discretion, to share or disclose your personal information with law enforcement, government officials, and other third parties to respond to subpoenas, court orders, or legal process, and as otherwise required by any applicable law.


We limit our own email solicitations to those who have not “opted out” of receiving such communications. You may unsubscribe from any email messages we send at any time and will not receive further electronic messages from us by following the instructions included within the message.

In some of our email messages, we may use a “click-through URL” linked to content on our website. When clicked, these URLs pass through a separate web server before arriving at the destination page on our website. We may track this click-through data to help us determine interest in particular topics and measure the effectiveness of our communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages.


If you would like to have your personal information removed from our databases, please contact us, and we will use reasonable efforts to comply with your request.


When using our services and offerings we may also collect non-personal information − data in a form that does not permit direct association with any specific individual. Aggregated data is considered non-personal information. If we combine non-personal information with personal information the combined information will be treated as personal information. We may collect, use, transfer, and disclose non-personal information for any purpose. The following are some examples of non-personal information that we collect and how we may use it:

As our website is navigated, certain information may also be passively collected by us or a third party service provider. This information includes Internet protocol addresses, browser types, domain names, access times, operating systems, mouse clicks, mouse movements, and scrolling activity. We may also use cookies and navigational data like Uniform Resource Locators (URL) to gather information regarding the date and time of uses or visits.


We take the security of personal information seriously. We use technical and administrative security measures such as but not limited to firewalls, encryption techniques, and authentication procedures, among others, to maintain the security of personal information. However, no complete assurance can be made against all cyber-attacks and other security breaches. To safeguard against unauthorized access, you may be required to login to certain secure areas of our website using a user name and a password. Both user name and password are encrypted when sent over the Internet.


Our website may offer links to other third party websites for convenience and information only. These websites have their own privacy and information collection practices and security measures.


Our website is not intended for persons who are not residents in the United States. We do not actively market to persons residing outside of the United States and we do not knowingly collect personal information from non-U.S. residents. If you are a resident of the European Union and desire to provide us with your personal information, please contact us first. If you are located outside of the United States and provide us with personal information, please be aware that any such information will be transferred to and stored in the United States.


Benchmark Builders reviews its privacy practices from time to time, and those practices and this Privacy Policy are subject to change. This was last updated on January 3, 2020.